iMoviesoft Multimedia Support Center

Registration Problems

  • How long will it take to get the registration code after your payment?

  •    Once your order has been validated, our system will automatically send the registration information to your e-mail address. If you can not receive it within 30 minutes, perhaps it has been tagged as a SPAM or it's because of the delay of internet or system glitches.

  • Contact us to retrieve the registration code if your are encountering one of the following problems:
    1. You already purchased the program, but didn’t receive the registration code.
    2. The registration code of the product you purchased is lost.
    3. Registration code you just received is not working.

    Technical Support

    If you're experiencing any problem or difficulty using our products, please get help via the following approach:
    Support Team:

    Online email support within 24 hours.

    We will deal with emails within 24 hours after receiving them. Please do not hesitate to contact us if you have any question or suggestion.

    iMoviesoft Refund Policy》